Terms Of Service
Last updated
26.05.2026
1. About the Service
The Service is provided by Holio AS, reg. no. 929 395 824, and consists of software (SaaS) with associated functionality, including license-based and transaction-based services.
2. Agreement Formation
The Agreement is considered entered into when the Customer starts using the Service and actively accepts these terms (e.g., via checkbox acceptance in the system).
3. Use of the Service
The Customer undertakes to use the Service in accordance with applicable laws and regulations, provide correct information, and not misuse, copy, or attempt to reverse-engineer the solution.
4. Products and Pricing
The Service may include several products, each with license fees and transaction-based pricing. Pricing is determined either via a Partner or directly by the Supplier.
5. Products and Pricing
The Service may include several products, each with license fees and transaction-based pricing. Pricing is determined either via a Partner or directly by the Supplier.
6. Data Storage and Security
Data is securely stored on servers within the EU/EEA and protected using industry-standard security measures such as encryption and access control. We retain data only as long as necessary for the purposes for which it was collected.
7. Payment
The Customer is invoiced via the Partner unless otherwise agreed. Payment terms are stated in the agreement or invoice. In the event of non-payment, access to the Service may be restricted or suspended.
8. Changes to Packages and Usage
The Customer may upgrade or downgrade services via the Partner. The Supplier may adjust packages if actual usage deviates from the agreed level (e.g., transaction volume).
9. Termination
Termination applies from the first day of the following month. Any binding periods take precedence over termination.
10. Availability
The Supplier strives for high uptime but does not guarantee uninterrupted or error-free service. Maintenance and updates may occur.
11. Limitation of Liability
The Supplier is not liable for indirect losses, including loss of data, revenue, or profits. Total liability is limited to the amount paid by the Customer during the last 12 months.
12. Data Processing
The Customer is responsible for ensuring that necessary consents (opt-ins) have been obtained and that use of the Service complies with privacy regulations. A Data Processing Agreement may be entered into if necessary.
13. Changes to Terms
The Supplier may update the terms. Material changes will be notified.
14. Governing Law
These terms are governed by Norwegian law.
DEFINITIONS
Agreement: These terms, any separate commercial agreement, data processing agreement, appendices, product terms, or other documents expressly made applicable between the parties.
Service: Holio AS software solutions delivered as Software-as-a-Service, including associated functionality, APIs, integrations, databases, user interfaces, and related services.
Customer: The legal entity entering into an agreement for access to the Service.
Partner: A third party authorized by Holio to market, distribute, implement, or deliver the Service to end customers.
User: Any natural person authorized by the Customer to access or use the Service.
Data: Any information registered, uploaded, generated, or otherwise made available in the Service.
Personal Data: Any information relating to an identified or identifiable natural person under applicable privacy laws.
Subscription Period: The period during which the Customer has the right to use the Service.
API: Any programming interface, technical specification, or integration mechanism made available by Holio.
Fees: All remuneration payable for use of the Service, including license fees and transaction-based fees.
1. General Terms
- Holio may provide notices via email, through the Service, or through a Partner.
- The Service is delivered as a standardized and continuously developed SaaS solution.
- Holio reserves the right to make changes to functionality, architecture, integrations, and technical platforms without prior consent.
2. Right of Use
- Holio grants the Customer a limited, non-exclusive, non-transferable right to use the Service during the Subscription Period.
- API usage may be subject to technical restrictions such as rate limits and volume limits.
- Unauthorized access, unlawful use, or attempts to develop competing solutions are prohibited.
3. Use of Information
- Holio may process Data to deliver, operate, monitor, secure, and improve the Service.
- Aggregated and anonymized data may be used for analytics, statistics, product development, and commercial purposes.
4. Data Processing Agreement
- The Customer acts as data controller and Holio acts as data processor where personal data is processed on behalf of the Customer.
- Holio shall implement appropriate technical and organizational security measures.
- Holio may use subprocessors and transfer personal data outside the EU/EEA where necessary and lawful.
- Holio shall notify the Customer without undue delay in the event of a personal data breach.
5. Additional Terms
- All intellectual property rights in the Service belong exclusively to Holio or its licensors.
- The Service is provided “as is” and “as available” without guarantees beyond mandatory law.
- Holio’s total liability is limited to the lower of the amount paid during the last 12 months or NOK 50,000.
- The Agreement is governed by Norwegian law and disputes shall be settled by the Oslo District Court.
Last updated
26.05.2026
1. About the Service
The Service is provided by Holio AS, reg. no. 929 395 824, and consists of software (SaaS) with associated functionality, including license-based and transaction-based services.
2. Agreement Formation
The Agreement is considered entered into when the Customer starts using the Service and actively accepts these terms (e.g., via checkbox acceptance in the system).
3. Use of the Service
The Customer undertakes to use the Service in accordance with applicable laws and regulations, provide correct information, and not misuse, copy, or attempt to reverse-engineer the solution.
4. Products and Pricing
The Service may include several products, each with license fees and transaction-based pricing. Pricing is determined either via a Partner or directly by the Supplier.
5. Products and Pricing
The Service may include several products, each with license fees and transaction-based pricing. Pricing is determined either via a Partner or directly by the Supplier.
6. Data Storage and Security
Data is securely stored on servers within the EU/EEA and protected using industry-standard security measures such as encryption and access control. We retain data only as long as necessary for the purposes for which it was collected.
7. Payment
The Customer is invoiced via the Partner unless otherwise agreed. Payment terms are stated in the agreement or invoice. In the event of non-payment, access to the Service may be restricted or suspended.
8. Changes to Packages and Usage
The Customer may upgrade or downgrade services via the Partner. The Supplier may adjust packages if actual usage deviates from the agreed level (e.g., transaction volume).
9. Termination
Termination applies from the first day of the following month. Any binding periods take precedence over termination.
10. Availability
The Supplier strives for high uptime but does not guarantee uninterrupted or error-free service. Maintenance and updates may occur.
11. Limitation of Liability
The Supplier is not liable for indirect losses, including loss of data, revenue, or profits. Total liability is limited to the amount paid by the Customer during the last 12 months.
12. Data Processing
The Customer is responsible for ensuring that necessary consents (opt-ins) have been obtained and that use of the Service complies with privacy regulations. A Data Processing Agreement may be entered into if necessary.
13. Changes to Terms
The Supplier may update the terms. Material changes will be notified.
14. Governing Law
These terms are governed by Norwegian law.
DEFINITIONS
Agreement: These terms, any separate commercial agreement, data processing agreement, appendices, product terms, or other documents expressly made applicable between the parties.
Service: Holio AS software solutions delivered as Software-as-a-Service, including associated functionality, APIs, integrations, databases, user interfaces, and related services.
Customer: The legal entity entering into an agreement for access to the Service.
Partner: A third party authorized by Holio to market, distribute, implement, or deliver the Service to end customers.
User: Any natural person authorized by the Customer to access or use the Service.
Data: Any information registered, uploaded, generated, or otherwise made available in the Service.
Personal Data: Any information relating to an identified or identifiable natural person under applicable privacy laws.
Subscription Period: The period during which the Customer has the right to use the Service.
API: Any programming interface, technical specification, or integration mechanism made available by Holio.
Fees: All remuneration payable for use of the Service, including license fees and transaction-based fees.
1. General Terms
- Holio may provide notices via email, through the Service, or through a Partner.
- The Service is delivered as a standardized and continuously developed SaaS solution.
- Holio reserves the right to make changes to functionality, architecture, integrations, and technical platforms without prior consent.
2. Right of Use
- Holio grants the Customer a limited, non-exclusive, non-transferable right to use the Service during the Subscription Period.
- API usage may be subject to technical restrictions such as rate limits and volume limits.
- Unauthorized access, unlawful use, or attempts to develop competing solutions are prohibited.
3. Use of Information
- Holio may process Data to deliver, operate, monitor, secure, and improve the Service.
- Aggregated and anonymized data may be used for analytics, statistics, product development, and commercial purposes.
4. Data Processing Agreement
- The Customer acts as data controller and Holio acts as data processor where personal data is processed on behalf of the Customer.
- Holio shall implement appropriate technical and organizational security measures.
- Holio may use subprocessors and transfer personal data outside the EU/EEA where necessary and lawful.
- Holio shall notify the Customer without undue delay in the event of a personal data breach.
5. Additional Terms
- All intellectual property rights in the Service belong exclusively to Holio or its licensors.
- The Service is provided “as is” and “as available” without guarantees beyond mandatory law.
- Holio’s total liability is limited to the lower of the amount paid during the last 12 months or NOK 50,000.
- The Agreement is governed by Norwegian law and disputes shall be settled by the Oslo District Court.